Terms of service
OVERVIEW
Welcome to Wallberry. Throughout these Terms, the terms “we”, “us” and “our” refer to Wallberry. We operate this website and online store, including all related information, content, features, tools, products and services (the “Services”).
These Terms of Service (“Terms”) govern your use of our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
Nothing in these Terms affects your statutory rights under UK consumer law.
SECTION 1 – ACCESS AND ACCOUNT
To use our Services, you must be at least 18 years old or have permission from a parent or guardian.
You agree to provide accurate and complete information when placing an order and to keep your account details secure. You are responsible for all activity under your account.
SECTION 2 – PRODUCTS
We make every effort to display products accurately. However, colours and images may vary depending on your device.
We do not guarantee that product images are an exact representation, but all products will comply with your legal rights, including being of satisfactory quality, fit for purpose, and as described.
We reserve the right to modify or discontinue products at any time.
SECTION 3 – ORDERS
When you place an order, this is an offer to purchase. We may accept or decline orders at our discretion.
An order is only accepted once we send confirmation.
You may not be able to cancel an order after it has been accepted. However, this does not affect your legal right to cancel under our Refund Policy.
Your purchases are subject to our Refund Policy and your statutory rights.
SECTION 4 – PRICES AND BILLING
All prices are shown in GBP (£) and include VAT where applicable, unless stated otherwise.
Delivery charges and any additional costs will be clearly displayed at checkout.
You agree to provide accurate billing and payment details and authorise us to charge the full amount of your order.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers or circumstances outside our control.
Risk in the goods passes to you when the goods are delivered to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our Services (including text, images, branding, and design) is owned by or licensed to Wallberry and is protected by intellectual property laws.
You may use our Services for personal, non-commercial use only. You must not copy, reproduce, or exploit any content without permission.
SECTION 7 – THIRD-PARTY SERVICES
Our website may include links to third-party websites or tools. We are not responsible for their content or practices.
Your use of third-party services is at your own risk.
SECTION 8 – SHOPIFY PLATFORM
Our store is hosted by Shopify. While Shopify provides the platform, all purchases are made directly with Wallberry.
Shopify is not responsible for any issues relating to products, orders, or transactions.
SECTION 9 – PRIVACY
Your personal data is handled in accordance with our Privacy Policy.
SECTION 10 – FEEDBACK
If you submit reviews, suggestions, or other content, you grant us the right to use, reproduce, and publish that content.
You confirm that your submissions do not violate any laws or third-party rights.
SECTION 11 – ERRORS AND ACCURACY
We may occasionally correct errors relating to product descriptions, pricing, or availability. We reserve the right to cancel or update orders if necessary.
SECTION 12 – PROHIBITED USES
You may not use our Services:
- for unlawful purposes
- to infringe rights
- to transmit harmful code
- to misuse or disrupt the website
We may suspend or terminate access if these Terms are violated.
SECTION 13 – TERMINATION
We may suspend or terminate your access to the Services if you breach these Terms.
SECTION 14 – DISCLAIMER
Our Services are provided on an “as is” basis.
However, nothing in these Terms excludes or limits your statutory rights, including your rights relating to faulty or misdescribed goods.
SECTION 15 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, we are not liable for indirect or consequential losses.
Nothing in these Terms limits or excludes liability for:
- death or personal injury caused by negligence
- fraud or fraudulent misrepresentation
- defective products under the Consumer Protection Act 1987
- any matter where liability cannot legally be excluded
SECTION 16 – INDEMNITY
You agree to indemnify us against claims arising from your misuse of the Services or breach of these Terms.
SECTION 17 – SEVERABILITY
If any part of these Terms is found to be unenforceable, the remaining provisions will continue to apply.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
SECTION 19 – CHANGES TO TERMS
We may update these Terms from time to time. Changes will be posted on this page.
SECTION 20 – CONTACT INFORMATION
If you have any questions, please contact us:
Wallberry
Email: hello@wallberry.co.uk
Address: 2A Moorland View, Emley, Huddersfield, Kirklees, HD8 9SY